Paul N. Faure, B.
Engineering
51 Woodhill Cres.,
Ottawa, Ontario, K1B 3B7
Cell./Office
613-808-5929
paul.faure@tbs-sct.gc.ca paul@faure.ca
Indeterminate
CS-04 – Secret Clearance – Language Profile SLE: CBB
JOB OBJECTIVE
To expand my
knowledge for the effective stewardship of government resources in the pursuit
of Digital while leveraging my existing technical, project management,
operational, and client relationship experience.
SUMMARY OF
QUALIFICATIONS
· Significant and
recent experience in IM/IT over the last 20 years while working at the Treasury
Board Secretariat, Shared Services Canada and Agriculture and Agri-Food Canada;
· IT Planning Lead
for the GC to prioritize investments for Shared Services Canada leveraging the
Deputy Ministers Committee for Enterprise Planning and Prioritization;
· Engagement to a
community of 2000 employees across the GC as stakeholders in the IT Planning
process and activities;
· Extensive
knowledge of the Policy on Service and Digital and further knowledge of
the Policy on the Planning and Management of Investments and the Policy
on Government Security;
· Took a lead role
in the development of the IM/IT Science Strategy (co-author) and 5-year action
plan for the Information System Branch (ISB) and the Science
Technology Branch (STB) which included cloud, AI and alternative delivery
methods;
·
Took
a lead role in pushing cloud, analytics and big-data at AAFC;
· Setup the
operational plans, processes and infrastructure for the Collaboration Technical
Services team supporting SharePoint 2010 at AAFC;
· Hard worker and
always willing to learn and improve;
· CIOC Community
Award “Excellence in Community Development” 2017; and
· Gold Harvest Award
2019 and 2008 AAFC.
PROFESSIONAL
EXPERIENCE
2019-Present TBS, Ottawa, Ontario
GC IT Planning
Lead & GC
Integrated Planning Lead – May 2019 to Present
GENERAL DUTIES
·
Drafting briefing notes,
·
Creating ADM CEPP (now ADM SEP) and DM CEPP
presentations,
· Drafting GC wide DM Call letters sent to 95+ departments by
the GC CIO,
·
Developing material and co-presenting at the EPM InfoSessions to over 250 GC resources,
·
Communicating to over 2000 IT Planning Stakeholder
through the collaborative GCcollab community, and
Reviewed Treasury Board Submissions (TB Subs) on behalf of the GC CTO.
Responded to DM and ADM level taskings with regards to IT Planning,
Application Portfolio Management and IT Expenditures.
Business Owner of the IT Planning program for the Enterprise Program
Management (EPM) project.
MAJOR ACCOMPLISHMENTS
·
Developed the first Departmental Plan for Service
and Digital (DPSD) for departments to comply with the newly released Policy on
Service and Digital requiring an integrated plan for service and digital.
·
Contributed to the overarching TBS Guidance on
Service and Digital.
·
Developed the model to align the GC IT Service Standards
with the IT Plans to provide a comprehensive report on SSC service actuals, SSC
service demand, and departmental Standards compliance.
·
Contributed to the release of the 2021 Digital
Operations Strategic Plan (DOSP).
·
Coordinating the integration of the IT Planning
investments with the Office of the Comptroller General (OCG) annual investment
planning update.
2018-2019 SSC, Ottawa, Ontario
Senior Advisor, Client Executive, DND and VAC – Oct 2018-May
2019
GENERAL DUTIES
Created integrated reports from siloed data that drove key business
decisions, action and strategic advice to the DG Client Executive DND &
VAC.
Developed an Action Plan to continuously evolve the relationship between
DND and SSC.
Developed client focused metrics-based reports.
2005-2018
Manager Science Solutions – Dec
2015-Sep 2018
GENERAL DUTIES
Managed a team of 10+ employees and contractors whose responsibilities
covered supporting applications, tools and services for the Science and
Technology Branch (STB) as well as the Market and Industry Services Branch
(MISB). Tasks included:
·
Creating financial and portfolio plans for each
fiscal year including budgets and forecasting activities for ~$1.5M annually;
·
Managing a portfolio of clients ensuring a strong
commitment to communications and client focus;
·
Creating performance targets and tracking progress
throughout the year for full time employees;
· Extensive Business Process Modeling for the improvement of ISB support of
STB.
·
Evangelist for Cloud and Digital;
· Ensuring all appropriate Business Continuity Plans (BCP) where complete
and up to date;
· Presenting at various governance bodies to ensure appropriate authorities
were sought for the teams projects;
·
Creating and managing procurement vehicles for
contractor staffing; and
·
Performing various staffing actions for
indeterminate, term and coop positions.
My responsibilities included a weekly bi-lateral
meeting with all PMs where I discussed priorities, assessed performance and
reviewed tasks. In addition, there were weekly bi-lateral meetings with my
Director and weekly manager meetings where status updates were provided as
appropriate for the deliverables assigned to my team.
AWARDS
· Gold Harvest Award 2019 AAFC - DM Chris Forbes -
for work done on the SMS program
· Innovation and Collaboration Award 2017 AAFC ISB AKS – Guylaine Montplaisir
(January 31 2017) for work done promoting social and collaborative tools in the
Department.
MAJOR ACCOMPLISHMENTS
· Core member in the
DG IM/IT Science Steering Committee (DISSC) providing advice and guidance to DG
and Director level participants;
·
Developing a new science based Client Relationship
Management team;
· Managed the
Genomics data processing pilot on Cloudera in the cloud;
· Managed the
project for scientific data archiving in the cloud;
· Managed the Cereal
Aphid Management Mobile Application developing on native iOS and Android;
· Managed the major
corporate Knowledge Workspace SharePoint 2010 to 2013 upgrade project;
· Completed the Management Leadership Development
Program (MLDP); and
· Project Managed the SharePoint 2013 Upgrade with
tight timeframes and significant SSC dependencies to upgrade the existing
SharePoint environment. Communications, change fatigue and training were key
concerns for the project all of which were addressed which resulted in a strong
project delivery.
EXTRA DUTIES
Member of the DG IM/IT Science Steering Committee
(DISSC) and the DISSC Advisory Board.
Member of the AAFC Cloud working group.
Reviewed all 2017-18 Q1 STB OPF requests and
provided input/guidance to the Branch prior to submission to ISB intake.
Participated in the SharePoint GCdocs
Cluster Working Group (SGCWG) from 2015-2016.
Team Lead Collaboration Technical Services – May 2013-Dec 2015
GENERAL DUTIES
Managed and led a team of 10+ employees and contractors whose responsibilities
included SharePoint 2010 operational support and enhancements.
·
Architecting, designing, configuring and deploying a
SharePoint 2010 solution;
·
Performing regular build releases to satisfy client
or business requirements as outlined by the client engagement team;
·
Updating site templates for Communities of Practice
and Governance sites; and
·
Supported SharePoint in an operational environment
including handling client issues, building a Knowledge Base and documenting
operational procedures.
My responsibilities included a weekly team meeting where
I coordinated regular release schedules of the enterprise deployment of
SharePoint 2010 over a 3 year period. In addition, I led the team which
maintained and supported the SharePoint environment for the Department.
MAJOR ACCOMPLISHMENTS
·
Negotiated and wrote the MOU and SLA
between CFIA and AAFC in support of a hosted SharePoint solution;
EXTRA DUTIES
Participated in the Blueprint 2020 working group.
Led the diversity and inclusiveness
in the workforce workshop for our Division.
Technical Lead (PM) Knowledge Workspace - Collaboration Rollout – Nov 2011-May 2013
GENERAL DUTIES
Managed and led a team of 9 employees and contractors whose
responsibilities included:
·
Architecting, designing, configuring and deploying a
SharePoint 2010 solution;
·
Performing regular build releases to satisfy client
or business requirements as outlined by the client engagement team;
·
Creating site templates for Communities of Practice,
Governance and Project sites; and
·
Supported SharePoint in an operational environment
including handling client issues, building a Knowledge Base and documenting
operational procedures.
In compliance
with AAFCs Departmental Project Management Framework (DPMF), I created
documentation for the Management Oversight Team (MOT), Architecture Review
Committee (ARC) and Change Control Committee (CCC).
Provided guidance, support, training and advice to
the Client Engagement (CE) and IM/RM teams working on the SharePoint
implementation including demos, demo sites, presentations and walkthroughs all
in an effort to build the SharePoint foundation (site templates and Business
Information Architecture (BIA)).
MAJOR ACCOMPLISHMENTS
· Released 4 major builds of SharePoint 2010 into a
Development, Test and Production environments;
· ARC approval, procurement, design and implementation
of a bilingual interface for SharePoint;
· ARC approval, design and implementation of
Architecture Release 4 for SharePoint; and
· ARC approval, design and implementation of a
Protected A and Protected B solution for SharePoint 2010.
EXTRA DUTIES
Participated in the Identity Management (IdM) working group meetings and
provided input on the IdM recommendations and strategy document.
Coordinated and scheduled SharePoint and Lync training for around 30
resources.
Team Lead Web Tools – Dec 2009-Nov 2011
GENERAL DUTIES
Led a team of 6 to 7 employees whose responsibilities included:
·
K-space Collaboration (SharePoint 2010) and K-space
Search (SharePoint 2010 standard search and Autonomy IDOL) support;
·
CFIA mailing list used for the CFIA Food Recalls
with 24x7 support;
·
Statistical reporting for websites (NetInsight);
·
Web 2.0 Collaboration using Oracles OCS suite
(AgriForum), AAFCs primary Wiki (AgriWiki);
·
Domain name registration for non .gc.ca sites;
·
Web search for Internet and Intranet (Verity K2 and
Autonomy IDOL); and
·
eDiscovery search for litigation and eCleanup
(Autonomy IDOL.)
My responsibilities included creating statements of
work, job posters, performing interviews and hiring employees, contractors and
coop students. I was also tasked with creating many authority requests (ARs)
for procurement of equipment and software.
As an IWS team lead, I attended all and led some team leaders meetings
providing updates to the division.
MAJOR ACCOMPLISHMENTS
·
Based on requirements gathering,
assessed the departments future Web 2.0 collaboration environment as SharePoint
2010 and got procurement approval in the spring 2011 (PFO, EMT and ARC
presentations);
·
I got approval through
· I completed a
WebTools TBIPS (2+ years, $2+ million) assessment for 8 resources to help with
all aspects of our search environment. This TBIS will be used for eDiscovery,
Web search, and Service Excellence.
EXTRA DUTIES
Participate
in the K-space program meetings:
·
Provided input on outcomes map, project charter,
project plan, project schedule, resource responsibilities, and performed
options analysis;
·
Represented both the Collaboration and Search
workstreams; and
·
Attend the K-space Architecture working group and
K-space technical working group meetings.
Acted as the Chief of Enabling Tools and Information Services for 5
months:
·
Provided briefings to IWS Director and other Chiefs
at the managers meetings;
·
Maintained the ETIS budget tracking document for 4
WBSE codes; and
·
Collected and managed search and statistical
requirements for new projects (Green AgriSource, DirectInfo,
Acted as the Sr. Project Manager for Web 2.0 for 1 month:
·
Project managed the DMs’ Blog with responsibilities
which include:
o Created a PFO /
o Hired a resource to perform the work; and
o Gathered requirements and created a schedule.
·
Coordinated the DirectInfo interim replacement
project which included an ARC presentation.
Participated in the Web 2.0 technical working group at
·
Combined requirements from research branch, CFIA,
pathfinder projects and existing application (AgriForum) into one single
document;
·
Provided an options analysis document based on all
requirements grouped into various categories to assess 6 potential solutions;
and
·
Briefed the IMS DG on our best course of action to
fix DirectInfo and bring in our overall Web 2.0 solution.
I also participated in the IT Security Incident Response working group
attending meetings and providing input on our direction and responsibilities.
I also participated in the Gov of Canada Web 2.0 Architecture group
creating a unified Web 2.0 approach for all departments.
Team Lead Verification – Jul 2009-Dec
2009
GENERAL DUTIES
My responsibilities were to led a team of
I was the
MAJOR ACCOMPLISHMENTS
·
Organized and coordinated the first treasury board
mandated
Security Administrator – Jan 2009-Jul
2009
GENERAL DUTIES
Responsibilities are to design and implement an HTTP load balancer
solution for the new AgriStability application. The solution included F5 load
balancers fronting a redundant OAS application tier running on Linux. The
solution involved plenty of network design, testing, and engineering.
Systems administrator – 2005-Jan 2009
GENERAL DUTIES
My responsibilities
in this role included installation, maintenance and support of over 60 web/application
servers. Clients and business would contact WebServices either through
AWARDS
· Gold Harvest Award 2008 AAFC - DM Yaprak Baltacioglu - for work
done on the DPS system
· Certificate of Appreciation from AAFC - Rita Moritz CIO
and Ray Blewett Director General IST (
MAJOR ACCOMPLISHMENTS
· Over and above my regular work, I developed a WebServices wiki (online
documentation software solution used by the entire team to track all aspects of
our environment) with a database backend to
document all of our inventory with links between all apps, instances, operating
systems, and hardware.
o With our growing environment, old style wiki's and documents would be
outdated within days of their inception because a single change would need to
be made in multiple files
o Planned and developed an entire system to track and document all aspects
of our environment in one central easy to use online location
o Reports, information and documents can be easily pulled dynamically from
a central repository within seconds and the information is always up to date as
it only needs to be changed in one location:
§ A single search for an application name will reveal all hardware,
software, operating systems, IPs, data sources, account details and
dependencies
§ Information such as domain names, disk space, memory usage and server
usage is updated automatically
§ Server backup details are stored and reports can be quickly generated
§ Instrumental in planning for the data center move to Skyline
§ Quickly identifies all applications and websites when CCC publishes a
change which will affect our environment.
· Wrote WebServices team operations guide:
o Basic guide was very generic and missing 90% of our operations
o Re-wrote the document to include all our practices and operations
· Implemented the ESAS / My Account / Secure Channel in production at AAFC:
o Environment had special security requirements never done before (with protected
B data)
o Setup manual ad-hoc network routes and rules
o Application is running well in the required MITS security zones and
public works can now interface with AAFC and its ESAS enabled applications.
· Considerable experience in computer forensic work to determine the cause
and the solution to outages and issues:
o Report came in from IT Security about website defacing
o Parsed over the logs, URLs and website code to find numerous security
vulnerabilities – notified client and implemented a solution to block attacks
o Website displays proper content. Business no longer has to worry about
this type of attack.
· Integrated Samba with Active Directory (Kerberos-LDAP):
o Large increase of manual account administration in WebServices spanning
multiple servers
o Compiled and configured samba to include a winbind authentication agent
to authenticate via AD
o Increased productivity and ease of server administration. This saves
hours of time when dealing with minor administrative activities.
· Maintained/wrote a diagram of 60 servers, including all of the services,
ports, IPs, security zones, racks, and installed applications:
o A need to see the “whole picture” arose as our environment grew
o Wrote up a single diagram depicting all servers, instances and links
between them in order to quickly find applications in our complex environment
o Time taken to sort out our complex environment decreased substantially from
hours to minutes as all of the information is in one graphical location. The diagram
is also passed around to upper management to help plan for future work.
· Wrote a proposal for load balancing at AAFC and implemented the Cisco CSS
11503 content switches:
o Had 5 Cisco Content switches which were not being used
o Wrote up a proposal based on many weeks of research and testing on an
active-active load balanced solution
o Implemented the first phase of the solution which now fronts our major
external applications. Clients will get more uptime, and external services will
be able to scale more efficiently.
· Made modifications to the latest version of the Linux Hardening document
for AAFC-AAC:
o AAFC Linux hardening documentation was outdated and missing commonly
accepted security practices
o Updated the documentation to include WebServices practices and implemented
some security practices from the document in our environment
o AAFC DMZ application are more secure
AAFC,
Project Coordinator – 2006-2008
GENERAL DUTIES
· Wrote delivery impact assessments for incoming projects which were
handled by IST:
o Project charter delivered to the Project Front Office looking for project
approval
o Read and analysed all project documentation seeking how it will integrate
and impact our current environment
o Work teams (leads and chiefs) who were impacted by the project were
contacted and their input received regarding workload, resources, finances,
complexity, etc.
o Delivery impact assessment was generated and delivered to IPD for final approval
· Tracked ongoing projects and assisted in the delivery of said projects:
o Approved project timeline received
o Contacted ITO key stakeholders and the client to ensure deadlines were
met - Provided a link between the business and ITO
o Projects run smoothly and on time; client and business are happy
2001-2005 CertainKey Inc.,
Chief Technical Officer
CERTAINKEY OVERVIEW
CertainKey is a private company which initially started out as a security
software manufacturer. We ranged from our initial 3 employees to 5 during our
peak. By 2004 we had switched our focus from software to complete security
consulting ranging from security recommendations and audits, to full time
contract work. When doing contract work for the federal government, CertainKey
was hired by Calian, Ajilon, CGI and Innovapost as subcontractors.
GENERAL DUTIES
My responsibilities in this company include management of a team of three
developers developing all of our CertainKey software projects.
Acted as the lead in all financial responsibilities which included budget
planning, tracking professional service contracts, payroll and invoicing.
MAJOR ACCOMPLISHMENTS
· Coordinated development of all CertainKey projects and software
· Wrote business documents (business plans) to aid in securing seed
investment
· Tracked and managed multiple professional services contracts
EDUCATION
· Management
Learning and Development Program, 2015
· Bachelor of
Computer Systems Engineering – 4 year program, May 30 2002
Subset of Courses taken relevant to the position
o
Engineering
Management (Carleton 2002)
o
System
Analysis and Design (Carleton 2001)
o
Engineering
Professional Practice (Carleton 2001)
Major Accomplishments
o
1998
President's Scholarship
o
1999
CFIA Student internship scholarship
o
Maintained
2000+ users on 4 Linux systems providing a range of IM/IT services and solution
for the Engineering Society (EngSoc)
TECHNICAL SUMMARY
|
·
App Servers: |
SharePoint (6+ years), Tomcat 4 and 5 (3 years), Oracle App Server (3
year), ColdFusion (3 year) |
|
·
Office Products: |
MS Office & O365 (20+
years), Power BI (3 years), Open Office (2 years), MS
Access (1
year), VMWare (3 years), MS Project (1 year), Adobe Photoshop (1 year), Adobe
Acrobat (1 year) |
|
·
IT Tools: |
Clarity PPM (3 years), SharePoint 2010 Designer (2+
years), Big-IP F5 Load Balancer (2+ years), NetInsight (1
year), Autonomy IDOL (6 months), Listserv (6 months), Rational Policy Tester
(6 months), MediaWiki (6 months), Wordpress (1 year) |
|
·
OS: |
Windows XP/2008/Win7/Win8 (10+ years), Linux (15+ years), Solaris (3 years),
HP-UX (3 years), Tru64 (6 months) |
|
·
Programming Languages: |
Power Shell (1+
year), C/C++ (8
years), Perl (15+ years), Shell Scripting
(15+ years), HTML5 (1+ years), PHP (8+ years), Java (3 years), SQL (3
years), Visual Basic (1 year), Assembly
(x86 6 months, Motorola 1 year), Adobe Dreamweaver (1 year), XML (8+ years),
CSS (2+ years), |
|
·
Services: |
Active Directory
(1+ year), DNS(bind), Apache 1.x/2.x, Sendmail/Exim,
NFS, NIS, ftp, all for over 15+ years |
|
·
Databases: |
MS SQL (1 year), MySQL(3+
years), Postgresql (2 years), Oracle (1 year) |
|
·
Security: |
Firewall concepts
(3+ years), Crypto implementation (2 years), PKI (2 years), Nessus (1 years),
Crypto algorithm knowledge (1 year) |
|
·
Other: |
Hardware and
Software troubleshooting, Assembly of new systems (5+ years),
system architecture (3 years) |
REFERENCES
To be supplied
upon request
(version 4.0)